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Objectives of this role

Understand customer psyche and record both successful and unsuccessful sales methods
Handle huge volumes of inbound and outbound telecalling
Improve organisational efficiency through diligent observation skills as a telecaller
Help the company grow by finding opportunities in customer requirements
Resolve complaints, provide solutions and follow up with customers

Responsibilities

Memorise scripts and customise them for the clients as per the situation while telecalling
Foster relationships with existing clients, and build a rapport with potential clients
Make reports and documentation based on conversations that took place during telecalling
Report the analysis and observation to the team lead
Adhere to organisational guidelines and methodology while telecalling
Generate sales by making cold calls to active or old clients

Required skills and qualifications

Bachelor’s degree or high school diploma
Strong communication skills and command of the English language
Previous experience in a telecaller job or similar role
Data entry skills to complement the telecalling work
Ability to close sales through the right negotiation skills

Your role

Actively search for new business opportunities and identify important prospects through networking and research. You will be dealing with high-ticket clients such as CEOs, CFOs, finance directors, finance managers, and the like.
Bring in new clients for our organization while retaining the existing ones. You will act as the key point of contact for our clients.
Conduct product demonstrations and presentations to prospective clients, negotiate contracts, and finalize sales deals.
Work with other departments (marketing, content, customer service) to maintain and boost customer experience.
Attend industry events and trade shows to promote our products, at home and abroad.

Your tasks

Qualifying leads generated by the marketing team and mapping out a down-funnel journey for every prospect.
Scheduling and attending discovery calls, conducting product demos, following up with existing clients, collecting feedback, and maintaining business relationships.
Identifying new sales opportunities through cold calling, emailing, and networking events and initiating contact with the right prospects.
Preparing sales reports with critical targets, trends, and highlights on a quarterly basis, and analysing data to improve sales approach across the funnel.

Required skills and qualifications

You have at least three (2) years of experience working in a customer-facing role, preferably in a B2B SaaS company.
You have strong problem-solving and decision-making skills with demonstrable knowledge of sales techniques and strategies.
You have excellent interpersonal skills, research capabilities, negotiation skills, and essential analytical capabilities.

Your role

Create and implement inclusive digital marketing strategies by utilising different digital mediums and setting measurable KPIs.
Collaborate with other teams (like content, sales, and customer service) to ensure cohesive and effective marketing campaigns.
Manage digital campaigns, monitor performance reports, analyse data, and make data-driven recommendations.
Optimise website performance, including organic traffic, bounce rate, and conversion rates to improve user experience and drive lead
generation.
Conduct market research and competitive analysis to identify industry trends and new growth opportunities.

Your tasks

Create and curate social media campaigns, including content creation, publishing, and community management.
Manage and optimise PPC campaigns on various platforms, including Google Ads, Facebook Ads, and LinkedIn Ads.
Conduct keyword research and on-page optimisation to increase website rankings and drive organic traffic.
Develop and execute email marketing campaigns with A/B testing.
Analyse analytics and engagement metrics to measure campaign performance.
Prepare and present monthly/quarterly reports to stakeholders.

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Objectives of this role

Developing and implementing procurement strategies and policies for cost optimisation and enhancing supply chain efficiency.
Identifying, evaluating and selecting suppliers based on quality, reliability, cost-effectiveness and adherence to ethical and sustainability standards.
Negotiating contracts and terms with suppliers to ensure favourable pricing, payment terms and mutually beneficial agreements.
Collaborating with internal stakeholders to understand their requirements and align procurement activities with organisational goals.
Conducting market research and analysis to stay updated on industry trends, supplier capabilities and pricing fluctuations.
Managing supplier relationships, including ongoing performance evaluation, issue resolution and fostering long-term partnerships.
Monitoring inventory levels, analysing demand patterns and implementing inventory management strategies to manage stock levels and avoid shortages or excesses.

Your tasks

Implement procurement systems and tools to streamline processes and enhance efficiency.
Source and negotiate with potential suppliers, assess their capabilities and evaluate their suitability based on predefined criteria.
Manage supplier relationships, including regular communication, performance evaluations and issue resolution.
Collaborate with internal stakeholders to understand their requirements and develop procurement plans accordingly.
Analyse inventory levels, demand forecasts and consumption patterns to optimise stock levels and reduce carrying costs.
Continuously evaluate and improve procurement practices, including identifying cost-saving opportunities and process enhancements.
Prepare and present reports on procurement activities, performance metrics and cost savings to higher management.
Develop and maintain procurement metrics to track performance, identify areas for improvement and report on sourcing effectiveness.
Implement sustainable and socially responsible strategic sourcing practices, including supporting local suppliers and promoting ethical sourcing.
Stay updated on regulatory requirements and ensure compliance with applicable laws and regulations related to sourcing activities.

Required skills and qualifications

Bachelor’s degree in supply chain management, business administration or a related field.
10+ years of experience as a purchasing manager within the Indian market.
In-depth knowledge of procurement principles, strategies and best practices.
Demonstrable experience in the Indian market and familiarity with local suppliers and sourcing channels.
Experience in implementing sustainable and socially responsible procurement practices.
Strong skills in budgeting, cost optimisation and negotiation techniques.
Knowledge of vendor management and inventory management systems.
An analytical mind with excellent communication and interpersonal skills.
Ability to work collaboratively with cross-functional teams.
Proficiency in using procurement software and systems.
Knowledge of local and national laws and regulations related to procurement.
Willingness to work in a fast-paced and competitive environment.

Job description

Designing and implementing a strategic sales plan that expands company’s customer base and ensure it’s strong presence.
Overseeing daily operations in the sales department.
Generating leads.
Managing recruiting, objectives setting, coaching and performance monitoring of sales representatives.
Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs.
Present sales, revenue and expenses reports and realistic forecasts to the management team.
Identify emerging markets and market shifts while being fully aware of new products and competition status.

Requirements and skills

Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding target.
Proven ability to drive the sales process from plan to close.
Strong business sense and industry expertise.
Excellent mentoring, coaching and people management skills.

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