The customer service team has totally changed and the responsibility they take is tremendous. I want to acknowledge and appreciate the sincere efforts of Kavitha and Sathish from the CRM team, who stepped in and took ownership of the situation. Through their consistent follow-ups and support, the issue has now been resolved. While my journey with MP Developers had a rough start, I truly value the dedication shown by Kavitha and Sathish in bringing it to a positive close. I hope the company continues to build on such accountability and improves overall customer experience going forward. If you are someone with budget constraints, MP Developers could still be a suitable choice, as they offer relatively affordable properties.